Update No. 17 from the City of Calgary issued June 19, 2024.

CALGARY – The initial site of the large feeder main break has been repaired. Construction activity continues as we strive toward repairing the five hotspots identified beyond the initial break location. The hotspots are not leaks, they are sections of the pipe that require immediate repair. Repairs on the hotspots are taking place 24 hours a day.

Three sections of the pipe are in Calgary being prepped for install and today, the two remaining sections of pipe are expected to arrive in Alberta from San Diego.

The initial timeline of three to five weeks still remains in place and we are committed to providing an updated schedule for the construction by the end of this week.

We want to thank Calgarians and our regional partners for everything you have done to limit water usage. We held the line of our target of 450 million litres of water consumption for June 17.


Access to all businesses in the area is currently being maintained and Bowness and Montgomery businesses are open. We encourage you to shop locally and where possible, plan your route ahead of time to account for any delays.

The following traffic impacts will be in effect until the completion of the feeder main repairs:

  • Westbound lanes along 16 Avenue N.W. from 49 Street N.W. to Home Road will remain closed. Eastbound lanes will be open.
  • 16 Avenue N.W. will be closed in both directions from 46 Street N.W. and 45 Street N.W.
  • 16 Avenue N.W. will be closed in both directions from 43 Street N.W. to Bowness Road N.W.
  • East/West traffic will be detoured onto Bowness Road. Expect delays.
  • Eastbound detour starts at 46 Street to Bowness Road and re-enters 16 Avenue at the Shaganappi Trail interchange


Most of the complaints we’ve received have been resolved through education and warnings and to date, only two tickets have been issued. Moving forward, the direction to our peace officers is to proceed with ticketing if there is evidence of an offence for someone contravening the water restrictions. The penalty for an offence under the Water Utility Bylaw is $3,000.

“It is clear that the overwhelming majority of Calgarians are doing their part and we thank you for thinking about your neighbours and community by taking steps to conserve water” says Calgary Emergency Management Agency, Acting Chief, Coby Duerr. “It is because of your efforts that we’re able to manage this crisis, and to be clear, we are only ticketing those who are either repeat or egregious offenders of the water bylaw.”

To date we have received 6918 calls to 311 about this emergency. We encourage Calgarians to use the 311 app or Calgary.ca to make your service requests.

We continue following up on calls to 311 for water misuse. Since the event began, we have received 2048 calls, the majority of those have been resolved.

A fire ban remains in effect for the City of Calgary. We’ve received a total of 128 calls. 14 written warnings have been issued, 53 verbal warnings have been issued and 4 violation tickets have been issued.

To learn more about interruptions to City services (including pools and arenas), a resource of frequently asked questions and the latest updates, visit Calgary.ca/16avewatermain or contact 311.


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