Kitchener, Ontario-based EMAGIN has teamed-up with Black & Veatch to support UK water companies with advanced operational intelligence, allied to enhanced asset management, and engineering expertise. The partnership will deliver the asset performance water companies need to ensure quality and service are undiminished in the face of falling revenues and intense regulatory scrutiny.

“More and more, clients are looking to digitally-enabled real-time decision making, artificial Intelligence (AI), and machine learning to ensure predictive performance insights and resilience across their assets,” said Mark Kaney, asset management director with Black & Veatch Europe. “By forming this partnership with EMAGIN we are combining our cultures, along with the different approaches to learning and innovation of a technology company and an engineering company to meet the challenges facing the water industry both today and in the future.”

EMAGIN enables customers to learn from past patterns, predict events, and optimise operations. The AI-powered technology provides customers with the intelligence to maximise productivity and savings to better serve customers. The platform’s capabilities empower utilities to act in real-time, with predictive knowledge to control critical processes.

Black & Veatch is a technology led consulting and construction company with world-class understanding of the ways in which digital technologies can enhance asset management, and – critically – how they can be integrated through a collaborative digital ecosystem to provide a solution best suited to clients’ needs.

Having helped design, construct, and maintain assets for virtually all the UK’s water companies, Black & Veatch is ideally placed to understand how cutting-edge AI technologies, like those offered by EMAGIN, will deliver significant benefits and offer clients speed to value.

“We believe new technologies are the key to helping water companies weather a perfect storm of increasing demand, falling revenues, and climate change,” said Thouheed Abdul Gaffoor, Chief Executive Officer and co-founder of EMAGIN. “Combining forces with Black & Veatch will allow us to demonstrate this and provide AI technology informed by expert engineering and asset management experience on a global scale.”

Black & Veatch is delivering asset management programmes for Thames Water, Dwr Cymru/Welsh Water, Bristol Water, and Yorkshire Water supporting all aspects of the utilities’ operations.

EMAGIN has deployed its innovative AI technology in the UK with United Utilities and Scottish Water, which provides a suite of real-time and predictive capabilities, ranging from optimised pumping, burst event detection, minimization of discolouration events, and total expenditure savings.

Together, Black & Veatch and EMAGIN combine deep institutional knowledge with cutting edge artificial intelligence to maximise productivity for UK water companies, improve customer outcomes, and transition the sector beyond digitisation.


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